Return & Refund Policy

Shabana Khan strives to offer you high-quality premium semi precious jewelry at reasonable prices. You may cancel your order within 24 hours.

If you are not satisfied with your order for any reason, please contact us within 24 hours of receiving the order. A return shipping label will be sent to your email. The item must be received within 7 days from the date the shipping label was sent for a full refund minus shipping cost when item was initially purchased. The item must be received within 7 days of receipt of the shipping label.  All exchanges or store credit will be given 8-14 days. Exceptions will apply to custom orders and final sale items which cannot be refunded, returned or exchanged.  Any returned item must be unused and in its original condition and packaging, with all untampered security tags still attached. We will not accept returns on broken security tags.

Email us at for a return authorization before sending any return, as returns will not be processed without prior approval.

Shabana Khan does not offer price adjustments.